Primas CX User Guide
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Step-by-step guide

  • Go to Linkscope Web application and if you're not already signed in, select Sign in.

  • From the Linkscope Web application, you click to Configuration → Screen Pop→  VDN  at the menu.



ADD NEW A VDN

  1. Click  button . The Add popup is displayed.

  2. At the Add popup, you enter VDN, VDN Name and select VDN Type, Language, Survey Number. 

  3. Then click image2019-8-13_17-37-41.png button. 



     If the system shows this message, you created successfully a new VDN.

EDIT A VDN

  1. On the VDN List table, select any row you want to edit the VDN. 



  2. Click  button on that row. The Edit popup is displayed. 

  3. At Edit popup, you enter new VDN Name and select VDN Type, Language, Survey Number. Then click the image2019-8-13_17-37-41.png button. 



     If the system shows this message, you edited successfully a VDN.

DELETE A VDN

  1. On the VDN List table, select any row you want to edit the VDN. 



  2. Click  button on that row.

  3.  There're alert displays after you click to this button. Select OK.



     If the system shows this message, you deleted successfully a VDN.

SEARCH A VDN

On the VDN List table. You can search for a Site by searching the VDN, VDN Name, VDN Type, Language or Survey Number field.

  1. Search by the VDN field:



  2. Search by the VDN Name field:



  3. Search by the VDN Type field:



  4. Search by the Language field:



  5. Search by the Survey Number field:

IMPORT FROM/ EXPORT TO AN EXCEL FILE

  • To import data from excel file: 
  1. At select file (.xls) label, click Select files button.



  2. Select an excel file that you want to import and click Open button.



  3. Click the Import button.



  • To export data from excel file: 
  1. On the page below, click the Export Excel button.



  2. Check the File Name (default page name), Save as type (*XLS file). Then click Save button.

        




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