Troubleshoot Page is a form of problem-solving. Inhere you can checking the Performance, the heartbeat of the whole system and call volume on 7 days.
Performance
The Performace manage percent used CPU and RAM on this website.
There are three levels of color:
- Green is the lowest level color.
- Orange is the medium level color.
- Red is the highest level color.
Heartbeat
The Heartbeat manages all service of the LinkScope Web that shows the service heartbeat is running or stopping.
Service is the green color, it is running. Opposite, service is red color, it stops.
Call Volume
The Call Volume shows a call chart for 7 days in a week.
The column Total calls are Calls answered, Calls abandoned and Calls sent to voice mail.
The Average answer time in minute is the line and point on chart.
Related articles