Primas CX User Guide
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Step-by-step guide


  • Go to Linkscope Web application and if you're not already signed in, select Sign in.

  • From the Linkscope Web application, you click to Configuration → Screen Pop→  DNIS  at the menu.


ADD NEW A DNIS

  1. Click  button, the Add popup is displayed.

  2. At the Add popup, you enter DNIS, DNIS Name, Toll Free, DID into the textbox. Then click the Update button.



     If the system shows this message, you created successfully a DNIS.


EDIT A DNIS

  1. On the DNIS List table, select any row you want to edit the DNIS. 



  2. Click  button on that row. The Edit popup is displayed. 

  3. At Edit popup, you modify new DNIS Name, Toll Free, DID into the textbox (can't edit DNIS). Then click the Update button. 



    If the system shows this message, you created successfully a DNIS.

DELETE A DNIS

  1. On the DNIS List table, select any row you want to delete the DNIS. 



  2. Click  button on that row.

  3.  There're alert displays after you click to this button. Select OK.



     If the system shows this message, you deleted successfully a DNIS.


SEARCH A DNIS

On the DNIS List table. You can search for a Site by searching the DNIS, DNIS Name, Toll Free, DID field.

  1. Search by the DNIS field:



  2. Search by the DNIS Name field:



  3. Search by the Toll Free field:



  4. Search by the DIDfield:


    Note:

    For better searching, you can fill all given fields:  the DNIS, DNIS Name, Toll Free, DID field.

IMPORT FROM/ EXPORT TO AN EXCEL FILE

  • To import data from excel file: 
  1. At select file (.xls) label, click Select files button.



  2. Select an excel file that you want to import and click Open button.



  3. Click the Import button.



  • To export data from excel file: 
  1. On the page below, click the Export Excel button.



  2. Check the File Name (default page name), Save as type (*XLS file). Then click Save button.