Step-by-step guide
- Go to Linkscope Web application and if you're not already signed in, select Sign in.
From the Linkscope Web application, you click to Configuration → Abandon at the menu.
Abandon Call Configuration
Enter the Abandon MIN Threshold into the textbox, then click Save button
If the system shows this message, you updated successfully Abandon Call.
Call Abandon Scheduling
- Add Call Abandon Scheduling
Click
button, the Add popup is displayed. From the Add popup, you enter Days, From - To Hours, No.of Call.
Then click
button. 
If the system shows this message, you created successfully a new Scheduling.
- Edit Call Abandon Scheduling
On the Call Abandon Scheduling table, select any row you want to edit. Click
button on that row. The Edit popup is displayed, you modify Days, From - To Hours, No.of Call.
Then click
button. 
- Delete Call Abandon Scheduling
On the Call Abandon Scheduling table, select any row you want to delete. Click
button on that row. There're alert displays after you click to this button. Select OK.
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