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• From Primas Web Notifier, enter the URL of the Primas CX web app (1). 
• Click the "Save and Restart" button (2).

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Next, log in to Primas Web Notifier by entering Extension for 3 boxes: Username, Password, Extension (They are the required fields) and click Sign In or press Enter key.

• Username (1).
• Password (2).
• Extension: Agent extension  (3).

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Primas Web Notifier when login success.

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Step 2: Send Test Popup

From Primas Web Notifier, Click  navigate to Setting.

• Click the icon at the top-right corner of the "Send Test Popup" button.

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• Enter Phone Number (1), Extension (2) (Phone number and Extension are the required fields).  Then click the Send Test Popup button.

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• The demo popup will be shown on the agent desktop. This mean the Web Notifier was connect successfully to the Primas CX system.

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After sending the screen pop successfully, the Send disconnected button will be displayed. You click on it to send the disconnect message to Notifier. 

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After sending the disconnect message successfully, the system will notify the successful disconnect, and this button change to the "Send Test Popup" button.

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