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Manage the user's

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role

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and

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the

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permission

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lets

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you

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set

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the

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new

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role

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for

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any

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user's

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account,

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and change

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the

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role

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for

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any

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user's

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account,...

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from

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the

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Linkscope

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Web

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application.

Step-by-step guide

To manage the user's role and permission :

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          If the system shows this message, you set successfully a user's role.
         
         Check it in All Users table: 

       

To delete the user's roles:

We CANNOT delete the roles in these cases below:

  • The default roles: Administrators, Agents, Managers, Supervisors
  • The roles that were assigned to the user(s)
  • The agent roles: the role we created with "Is Agent Role"

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To create a new role:

  1. From the Linkscope Web application, you click to Configuration → General →  Role & Permission at the main menu.
  2. Click the "Add Role" button to open the "Add Role" pop:


  3. At the "Add Role" pop, check the "Is Agent Role" if you want to create an agent role:


If we want to change a normal role to an agent role or otherwise, click "Is Agent Role":
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To delete the user's roles:

We CANNOT delete the roles in these cases below:

  • The default roles: Administrators, Agents, Managers, Supervisors
  • The roles that were assigned to the user(s)
  • The agent roles: the role we created with "Is Agent Role"

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