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- The default roles: Administrators, Agents, Managers, Supervisors
- The roles that were assigned to the user(s)
- The agent roles: the role we created with "Is Agent Role"
To create a new role:
- From the Linkscope Web application, you click to Configuration → General → Role & Permission at the main menu.
- Click the "Add Role" button to open the "Add Role" pop:
- At the "Add Role" pop, check the "Is Agent Role" if you want to create an agent role:
- If we want to change a normal role to an agent role or otherwise, click "Is Agent Role":
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