Primas CX User Guide
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This feature uses to show the calling information of number that you type into Phone Lookup field at Dashboard of LinkScope Notifier. You can search for any phone number into the Phone Lookup field. The result will appear quickly in Call Tracing web page of LinkScope Web Application.
The phone number of the most recent caller is displayed at the Phone Lookup field as the default value.

Step-by-step guide

The illustration and instruction below show you how to use Phone Lookup :

  1. Enter Phone Number to Phone Lookup field and click Search button. You can make a track by Phone Number



  2. The LinkScope WebApp shows the Call Tracing web page that’s displaying the calls from the entered phone number.