Primas CX User Guide
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Agent can see “Install and Setup on Window” here: https://desktop.jitsi.org/Documentation/InstallAndSetupOnWindows 

1.1 Sign In

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For the first time, we need an account to sign in. Jitsi will be signed in on Agent PC for ready using. If account is not configured on added for Agent PC yet or Agent forgot password, please contact Primas.

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