Page Location
Home>Application> Email Campaign Management.
Manage Email Campaign
Configure (UI is generally applied to Add/Edit/Duplicate cases)
General
| # | Name | Description |
|---|---|---|
| (1) | Campaign Name | Required |
| (2) | Category | Support to filter |
| (3) | Contact Groups | |
| (4) | Work Flow | |
| (5) | Campaign Description | |
| (6) | Contact config | use to send out email campaign |
| (7) | Test Email | the email address used to send out in test mode |
| (8) | Scheduler |
Scheduler:
Start Date, Start Time: Minimum conditions for the campaign to run. If the config time is less than the current time, the campaign's status will be Start Pending
End Time: Timeline to stop the campaign if the value is empty or null the campaign will run until all emails in the configurable group list are sent
Manual: The campaign only trigger start by click to the button
Auto: The campaign will be started automatically based on the schedule type
- One Time,
- Daily
- Weekly
- Monthly
Email Template
Title: Email Subject send to user
Integration: The system will call API after send out email campaign
Emails Per Minute
Body: configure the email body that you want sent to user
Action
Start Campaign Manual: The campaign status will change to start pending if the Start Date and Start time are valid the status will change to Running
Force Start Campaign: The campaign status will change to running do not check the time condition
When the campaign is running then the user can stop or pause this campaign
