Primas CX User Guide
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Register for the LINE channel

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Customer: 123 Main StreetCase 2: Customer: Yes → Go to the next IVR

IVR: Got it. Your address is [address]. I'll send you a link via SMS to confirm your location on the map


Case 2: Customer: Yes → Go to the next IVR


IVR: Can your phone receive text messages?

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