Step-by-step guide
ADD NEW CALLER INFO
- Click button . The Add popup is displayed.
- At the Add popup, you enter VDN, VDN Name and select VDN Type, Language, Survey Number. Then click Image Removed button.
Image Removedenter Phone Number. Then click Image Added button.
Image Added
If the system shows this message, you created successfully new caller info.
Image Added
EDIT CALLER INFO
- On the Caller Info List table, select any row you want to edit the Caller info.
Image Added
- Click Image Added button on that row. The Edit popup is displayed.
- At Edit popup, you modify Caller information. Then click the Image Added button.
Image Added
If the system shows this message, you edited successfully new caller info.
Image Added
DELETE CALLER INFO
- On the Caller Info List table, select any row you want to delete the Caller info.
Image Added
- Click Image Added button on that row. There're alert displays after you click to this button. Select OK.
Image Added
If the system shows this message, you deleted successfully Caller info.
Image Added
SEARCH CALLER INFO
On the Caller Info List table. You can search for the caller info by searching the Phone Number, Custom ID, Display Name, Email, Frist Name, Last Name, Extension Data or Comments field.
- Search by the Phone Number field:
Image Added
- Search by the Email field:
Image Added
- Search by the Comments field:
Image Added
IMPORT FROM/ EXPORT TO AN EXCEL FILE
Excerpt Include |
---|
| Import from/Export to Excel file |
---|
| Import from/Export to Excel file |
---|
nopanel | true |
---|
|
Image AddedRelated articles
Content by Label |
---|
showLabels | false |
---|
max | 5 |
---|
spaces | PRIMASCX |
---|
showSpace | false |
---|
sort | modified |
---|
reverse | true |
---|
type | page |
---|
cql | label = "kb-how-to-article" and type = "page" and space = "PRIMASCX" |
---|
labels | kb-how-to-article |
---|
|
...