Notifier

  • Installation.
  • Login / logout.
  • Use OnePop for Screen Pop - all in one screen.
  • Common options:
    • Auto update new version of Notifier.
    • Auto update new version of Custom DLL.
    • Update server IP address / host name.
    • Enable / disable OnePop.
    • Enable / disable URL pop.
    • Show / hide IVR information for debugging.
  • Connection troubleshooting.

Web Application

  • Link to resources such as your service desk, questions & answers or a forum.
  • List contacts for getting additional help.

Call browsing

  • Include links to relevant external sites and services.
  • Add other helpful information.



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