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- User: from the bottom of the Demo page, click on the Web Chat bubble, a chatbox will open.
- Type a message in the chatbox.
- A chatbot will respond to your message.
- Note: choose Billing or Insurance when the chatbot asks "With which department would you like to be connected?"
- Complete the conversation with the chatbot.
4.2 FB Messenger
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A user visits the website and wants to chat to the contact center via FB Messenger which is a chatbox at the bottom of the web page.
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