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- Access to: https://predial.primas.net
- Username: predialdemo@primasadmin@primas.net
- Password: Primas@123 !Pr1m@$!
- Create a predial plan with the call center to be executed.
- Enter trainer phone number then start training predial plan, the system will make a call and connect the trainer with the call center, all keypress results and keypress time will be updated for the predial plan.
- After having the script to press keys you can start to estimate the waiting time, the system will automatically make a call to the call center, press keys such as trains, and estimate the time to meet the agent.
- Finally, when there is an estimated waiting time, you can click the start dial button, the call will be transfer to your phone number once connected to the agent.
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