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  • User: from the Demo page, go to the Contact Us menu, click "Email us", it will open your default mail client.
    • Or send an email message from a preferred mail client to the email address linkscope.it@primasit@gmail.netcom
  • The system might send back to you an email to ask you to provide your phone number.
    If in the original email, you have your phone number in the signature, it will use that phone number and will not ask your phone number.
  • The system will queue the email message using a phantom call to the agent.
  • Agent: from the agent web page. make sure the agent phone is open, the agent phone will ring and an email pop-up will show to the agent desktop.
  • Accept the incoming call from the agent web page and reply to the email message.
  • Hang up the call to complete the demo.

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