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Access predial manager portal: Predial - PredialPlan with manager user ddo@primas.net, Password: A@z200711 @EUpeYUa$9)
Primas Center - Key:
- IVR prompts for demo (run on lab 6.119)
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- For a new claim, press 1. For claim status, please press 2.
- Please enter your phone number with 10 digits.
- Please enter your 7 digits medical record number with 5 digitswithout the U.
Thank you. Please hold while we transfer you to a representative
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When the user complete Training and Estimation process, the data will be synchronized to campaign management.
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Note:
- With voice training, the user must check Dynamic Data checkbox manually and "Save Changes".
- Predial app will use 2 predial numbers: (800) 132-0186 for Key and (559) 927-0026 for Voice. The user can use other number as real number for demo.
Agent Management
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