Primas CX User Guide
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AgentID/Extension:

70001: David Anderson

70003: Agent 70003

70004: Agent 70004

Queue/VDN:

100314: Billing

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Install Primas Communication Extension

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  • After installing the Primas Communication Extension, you should see this iconat the top-right of the web browser. If you don't see this icon, you can click on the icon at the top-right corner of the web browser, find the Primas Communication Extension, and click the icon . It will pin the Primas Communication Extension to the browser toolbar so that you can find the extension more easily.

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Log in to Agent Dashboard and Primas Communication Extension automatically

Primas Agent Demo: Click here to auto-login.

8x8 User Demo 1: Click here to auto-login.

8x8 User Demo 2: Click here and to auto-login.

And wait until it shows you the Agent Dashboard page.

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