...
The customer will then be directly connected to the Agent.
Step-by-step guide
AGENTS USE ONEPOP
If you want to open the ReconX pop up, you can click on the ReconX icon at OnePop, the pop up will be displayed at the bottom right corner.
AGENTS DON'T USE ONEPOP
When the call ends, the ReconX pop up will be displayed at the bottom right corner.
...
| Page properties | ||
|---|---|---|
| ||
|