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  • Make sure your agent or representative is available

  • Dial the self-service phone number or use the “Click to try” by scanning the QR provided.

    • Click to try like this:
  • Choose preferred language:
    • For Thai, press 1.
    • For English, press 2.
    • For Vietnamese, press 3.
  • Press 1 for the Car Insurance IVR

    • You can see the IVR details by Click here
  • At the end of IVR, the system will transfer your call to an agent or representative (make sure your agent or representative is available)
  • If the agent is available, you can see the popup in your browser.
    Image Added