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Notifier account is used to login from LinkScope Notifier at Agent's desktop PC to receive screen pop.

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Add new Notifier User
Add new Notifier User
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Step 4: Add a DNIS 

ADD NEW A DNIS

  1. Click  button, the Add popup is displayed.

  2. At the Add popup, you enter DNIS, DNIS Name, Toll Tree, DID into the textbox. Then click the Update button.



     If the system shows this message, you created successfully a DNIS.

Step 5: Add a VDN 

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Add new VDN
Add new VDN
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Step 6: Add a Skill Extension

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Skill Extension

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Excerpt Include
Add new Skill Extension
Add new Skill Extension
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